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![RAM Mount Tough-Charge w/X-Grip Tech Waterproof Wireless Charging Holder [RAM-HOL-UN12WB]](http://jademoghul.com/cdn/shop/products/83261XL_130x.jpg?v=1606954532)
Description
Tough-Charge™ with X-Grip® Tech Waterproof Wireless Charging Holder
The RAM® Tough-Charge™ with X-Grip® Technology is the world's first patented, universal waterproof wireless charging cradle for phones. Designed with spring-loaded RAM® X-Grip® Technology, this cradle features an 'X' design that expands and contracts to secure nearly any phone while taking advantage of Qi wireless phone charging. All four arms feature rubber-coated caps that hold your phone firmly in place, and the open design keeps buttons and switches accessible on the sides of phones. To insert your device, simply squeeze the arms on one side of the cradle and place your phone inside before releasing the arms. This Qi wireless charging cradle ensures your compatible phone charges no matter what position it’s placed at. For added security and peace of mind, a device tether is included that’s recommended for outdoor applications. In addition, a support leg can be adjusted to the ideal position or removed altogether. This RAM® Tough-Charge™ with X-Grip® Technology wireless charging kit for vehicles includes a B size diamond base featuring a 1” rubber ball – perfect for attaching to your choice of B size RAM® double socket arm. The connected Type-A male pigtail connector features an in-line switch that allows you to turn off the wireless charging module when not in use. For in-vehicle charging, attach the pigtail to the included 1.2m Type-A male to Type-A female extension cable.
Features:
- Waterproof Qi wireless phone charging cradle features spring-loaded RAM X-Grip technology
- Kit for vehicles includes wireless cradle, B size diamond ball base, and extension cable; attaches to B size double socket arms
- Made of powder-coated, marine-grade aluminum, stainless steel components, and high-strength composite for durability and reliability in the most demanding environments
- RAM Mounts backed by lifetime warranty, RAM electronics backed by 1-year warranty
Specifications:
- Hardware Included: (1) Safety Tether, (1) Glue Tube for Rubber Caps, (1) Cradle Leg, (1) Cradle Leg Cover, (1) Silicon sleeve for USB waterproof connection, (1) 1.2 Meter USB Extension Cable
- Holder Dimensions: Width Range: 2.375" - 3.25", Depth Range: .875" max
- Ball/Socket Size: B Size (1")
Quick Guide (pdf)
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unmarked, unbroken and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as made-to-order products (leather, jewelry, wedding, etc.) personalized items, all mats/rugs, audio/visual, customized gifts, select wedding items, educational items or open boxed items cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases in any personal care products
Additional non-returnable items:
- Gift cards
- Some health and personal care items
- Used electronics items
To complete your return, we require order details including a receipt or proof of purchase.
- Please send us an email at customer.service@jademoghul.com
- Send message requesting RMA for specific product, include order number and email used in original purchase.
- Within 48 hours you shall receive an RMA
- Ship your product to our Return Center provided for the specific product type
- Once Merchandise has been received and inspected, a refund will be issued.
- Please Note that a 25% restocking fee is applicable to returns.
Please do not send your purchases before you hear back from us with the required information.
There are certain situations where no refunds are granted: (if applicable)
- Books with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery (Customer has to directly contact the manufacturer for warrantied items)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 - 3 weeks.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please take the following steps beef contacting us:
- First check your payment method and/or bank account again.
- Then contact the relevant institution, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact our customer service.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to initiate the exchange process:
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: JadeMoghul Inc. RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.