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TracPhone® LTE-1 Global
TracPhone® LTE-1 Global, powered by LTE-Advanced (LTE-A) network technology, is an ultra-compact, marine-grade system that delivers blazing-fast connectivity around the world. It's faster than 4G LTE and includes a high-gain, dual antenna array, modem, GPS, and Wi-Fi router in the dome—everything you need to head offshore to enjoy streaming video and music; Wi-Fi calling, browsing the web, checking email, and social media, and more.
TracPhone® LTE-1 Global offers:
Highlights
Fully Integrated, All-in-one Solution
TracPhone LTE-1 Global is an ultra-compact, marine-grade system that includes a high-gain, dual LTE-A antenna array, modem, GPS, and Wi-Fi router in the dome.
More Coverage, Faster Speeds
The TracPhone LTE-1 Global offers blazing fast LTE-A speeds and extended and unmatched coverage as far as 32+ km (20+ miles) offshore in waters around the globe.*
Easy Wi-Fi and Network Management
TracPhone LTE-1 Global offers easy access to the built-in Wi-Fi router to configure the Wi-Fi network and the system's IP address.
*Speed and coverage area will vary based on antenna mounting location; onboard network equipment (including hardwired Ethernet connection or below deck Wi-Fi access point); position, the height of, and distance to cell towers; network congestion; and network. Service reception may also be affected by environmental or operational conditions, and its uninterrupted availability is not guaranteed.
Specifications:
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unmarked, unbroken and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as made-to-order products (leather, jewelry, wedding, etc.) personalized items, all mats/rugs, audio/visual, customized gifts, select wedding items, educational items or open boxed items cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases in any personal care products
Additional non-returnable items:
- Gift cards
- Some health and personal care items
- Used electronics items
To complete your return, we require order details including a receipt or proof of purchase.
- Please send us an email at customer.service@jademoghul.com
- Send message requesting RMA for specific product, include order number and email used in original purchase.
- Within 48 hours you shall receive an RMA
- Ship your product to our Return Center provided for the specific product type
- Once Merchandise has been received and inspected, a refund will be issued.
- Please Note that a 25% restocking fee is applicable to returns.
Please do not send your purchases before you hear back from us with the required information.
There are certain situations where no refunds are granted: (if applicable)
- Books with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery (Customer has to directly contact the manufacturer for warrantied items)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 - 3 weeks.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please take the following steps beef contacting us:
- First check your payment method and/or bank account again.
- Then contact the relevant institution, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact our customer service.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to initiate the exchange process:
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: JadeMoghul Inc. RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fast Tracked Shipping
ALL Orders with Valid Tracking
Satisfied or Refunded
30 Days Return Policy*
Top-Notch Support
Get support within 24 hours
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