![Balmar Digital Duo Charge - 12-24V [DDC-12-24]-Engine Parts-JadeMoghul Inc.](http://jademoghul.com/cdn/shop/products/balmar-digital-duo-charge-12-24v-ddc-12-24-engine-parts_{width}x.jpg?v=1576014568)
![Balmar Digital Duo Charge - 12-24V [DDC-12-24]-Engine Parts-JadeMoghul Inc.](http://jademoghul.com/cdn/shop/products/balmar-digital-duo-charge-12-24v-ddc-12-24-engine-parts_130x.jpg?v=1576014568)
Description
Digital Duo Charge - 12/24V
The Digital Duo Charge (DDC-12/24) provides a “hands off” solution for charging two battery banks without the use of problematic isolators or manual battery switches. During charging the DDC-12/24 monitors voltage at the house battery. When voltage exceeds the set minimum (typically 13.2V in a 12V system and 26.4V in a 24V system) the DDC-12/24 automatically engages, providing up to 30A charge current to the starting battery. When no charge source is present, the DDC-12/24 separates the batteries so the starting battery won’t be accidentally discharged into the house battery. An optional solenoid control enables higher start battery charging output when required.
Features:
- Multi Bank Charging
- The DDC is a Solid-State Battery Combiner
- Control Voltage and Current between House and Start Batteries
- Eliminates the Need for an Isolator, Relay or Manually Operated Battery Switch
- Used in Concert with Max Charge or ARS-5 Regulators
- Can also be Employed without a Balmar Regulator
- Works in Both 12V and 24V Applications
- House and Start Batteries can be different technologies
- Start Battery Temperature Sensing Available with the MC-TS-B Sensor Cable
- 4 Battery Programs Supported for the Start Battery:
- Standard Flooded, Deep Cycle Flooded, AGM and Gel Cell
Owner's Manual (pdf)
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unmarked, unbroken and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as made-to-order products (leather, jewelry, wedding, etc.) personalized items, all mats/rugs, audio/visual, customized gifts, select wedding items, educational items or open boxed items cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases in any personal care products
Additional non-returnable items:
- Gift cards
- Some health and personal care items
- Used electronics items
To complete your return, we require order details including a receipt or proof of purchase.
- Please send us an email at customer.service@jademoghul.com
- Send message requesting RMA for specific product, include order number and email used in original purchase.
- Within 48 hours you shall receive an RMA
- Ship your product to our Return Center provided for the specific product type
- Once Merchandise has been received and inspected, a refund will be issued.
- Please Note that a 25% restocking fee is applicable to returns.
Please do not send your purchases before you hear back from us with the required information.
There are certain situations where no refunds are granted: (if applicable)
- Books with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery (Customer has to directly contact the manufacturer for warrantied items)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 - 3 weeks.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please take the following steps beef contacting us:
- First check your payment method and/or bank account again.
- Then contact the relevant institution, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact our customer service.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to initiate the exchange process:
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: JadeMoghul Inc. RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.