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Description
FB500 Inmarsat Fleet Broadband Maritime Terminal with Stand-Alone BDU
Intellian FB500 is the newest terminal for Inmarsat’s FleetBroadband service, with simultaneous voice and data connectivity up to 432 Kbps. The FB500 has been designed to work equally well as part of an FX installation or as a fully featured stand-alone terminal. Intellian FB500 ensures resilient and reliable connectivity at sea.
The lower total cost of ownership -The FB500 is a highly reliable terminal that is easy to install and has a wide range of features and functionality that reduces the amount of additional equipment required. It minimizes air time costs through automatic WAN switching and preventing out-of-policy usage. The terminal comes with market-leading 3-year parts and a 2-year labor warranty.
A perfect companion - The FB500 can be paired with one of Intellian’s Global Xpress (GX) terminals to provide an outstanding Fleet Xpress (FX) solution. It is easily integrated using Fleet Edge and comes with a comprehensive, documented API library.
All-in-one stand-alone solution -The FB500 offers unparalleled features and functionality that includes: automatic switching between WAN and Inmarsat's satellite connection, Wi-Fi antenna, built-in soft PABX, and a firewall. These features, along with being GMDSS-ready, make it ideal for vessel operations, safety, and crew welfare.
AptusLX is intuitive and powerful - Simple and quick installation of the FB500 via AptusLX, an intuitive yet powerful terminal management software. With secure login functionality both onboard and for remote support teams, and a customizable dashboard with multi-language support.
Features:
- Connects to Inmarsat’s ELERA network using their latest L-band modem
- Efficient 3-axis directional 19-patch phased array antenna
- Unlimited azimuth rotation
- Single cable connecting ADU & BDU
Technical Specifications:
- DC Input - 10.8 - 30 VDC
- Power (Max) - 120W
- RX Frequency - 1518.0 MHz - 1559.0 MHz
- TX Frequency - 1626.5 MHz - 1675.0 MHz
- Antenna Connectors - N female (ADU) – TNC female (BDU)
- Wi-Fi - 802.11 b/g
- ADU Dimensions - 733 x 797 mm / 28.8” x 31.4”
- ADU Weight - 29.5 kg / 65 lb
- BDU Dimensions - 315 x 190 x 42 mm / 12.4” x 7.5” x 1.7”
- BDU Weight - 1.5 kg / 3.3 lb
Quick Guide (pdf)
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unmarked, unbroken and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as made-to-order products (leather, jewelry, wedding, etc.) personalized items, all mats/rugs, audio/visual, customized gifts, select wedding items, educational items or open boxed items cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases in any personal care products
Additional non-returnable items:
- Gift cards
- Some health and personal care items
- Used electronics items
To complete your return, we require order details including a receipt or proof of purchase.
- Please send us an email at customer.service@jademoghul.com
- Send message requesting RMA for specific product, include order number and email used in original purchase.
- Within 48 hours you shall receive an RMA
- Ship your product to our Return Center provided for the specific product type
- Once Merchandise has been received and inspected, a refund will be issued.
- Please Note that a 25% restocking fee is applicable to returns.
Please do not send your purchases before you hear back from us with the required information.
There are certain situations where no refunds are granted: (if applicable)
- Books with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery (Customer has to directly contact the manufacturer for warrantied items)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 - 3 weeks.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please take the following steps beef contacting us:
- First check your payment method and/or bank account again.
- Then contact the relevant institution, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact our customer service.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to initiate the exchange process:
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: JadeMoghul Inc. RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.